Refund policy

THERE ARE NO REFUNDS OR EXCHANGES

WIG ORDERS: 
QUEEN'S KLOSET LLC provides the best quality of product to each customer, which we take necessary precautions of each wig unit to meet our company's quality demands. Due to the nature of our wig units, and to avoid any sanitary issues, especially during these troubling times, there are no exchanges or refunds. All purchases are final. We strongly advise that customer before completing purchase thoroughly check if you selected the right texture, length, and cap size of the wig(s) you desire.

QUEEN'S KLOSET COLLECTION is not responsible for any faulty installs or issues with your wig unit that happens while it is in the customer(your) care. Each unit goes through thorough inspection before customer receives it, so any issues in the customer care is not our responsibility. If you have any questions on how to care for your hair or if anything does happen in your care and you need assistance, please do not hesitate to contact us. We are always here to help!

FRONTALS/CLOSURES/BUNDLES:
The items, frontals, closures, single bundles, and bundle deals also go through thorough inspection in order to provide the best products to customers. Therefore, to ensure the safety of all our customers and employees, we cannot accept any refund and exchanges on these items. We highly recommend before customer completes order, that customer checks the texture, length, and/or lace type of the item(s) they will like order. If customer (you) need further assistance, please contact us using our contact us form in our footer menu or email us at support@queenskloset.co